The ledger. Eight systems, as built.

Systems that exist, not opinions about systems.

Most consultants have a framework. Here’s what actually got built and shipped.

Figure IX: alcohol level over hours. The level climbs while absorbing, peaks, then falls steadily while eliminating. A breath test taken at one time and a blood test taken later sit on the same line, so the blood result can be worked backwards to the time of the breath test. 0123456 Hours after drinking Alcohol level absorbing: the reading climbs eliminating: the reading falls breath test blood test, later worked backwards
Fig. IXBreath and blood on one curve. Ledger entry ii.
Figure X: seven thousand recorded calls pour into a funnel, are transcribed and ranked into the most common reasons, and become a triage sequence of questions asked in the order the data proved works. 123 7,000 calls transcribed Triage sequence most common reason ranked, every one the exact questions, in the order the data proved works
Fig. XFrom seven thousand calls to three questions. Ledger entry iv.
i.

Nationwide Legal Document System

The problem Applicants had to be tracked through the court system by hand, across dozens of jurisdictions, with no single place holding the full picture.
What was built A nationwide legal document creation and tracking system: 500 fields per record, tracking applicants across all 63 courts and 250 Police lawyers by where they’re based.
result → $45m of applicant income recovered by advocating for drivers to get their licences, and the respect of Police, the MOJ and NZTA earned inside one system.
ii.

Breath and Blood Alcohol Analysis System

The problem Drivers and Police had no clear way to see how an evidential breath test translated into the real world, or how a breath reading compared against a later blood test.
What was built New Zealand’s first system that evaluates EBA breath tests against the real world and shows drivers and Police exactly where a driver sits and how they compare. Paired with a BAC blood-testing system that reverse-engineers the blood result to reveal how the reading degraded or climbed over time. All available online.
result → Breath and blood results, side by side and explained, so drivers understand their own readings and Police work from the same picture.
iii.

HubSpot Applicant Tracker

The problem Applicants were tracked across email, spreadsheets and memory. People fell through the gaps.
What was built A HubSpot pipeline that captures every applicant and moves them through defined stages automatically.
result → No applicant lost since launch, with each phase clear on a detailed dashboard.
iv.

Call Centre Sentiment Dashboard

The problem No one knew what was actually inside the thousands of calls coming into the call centre: the real content, the reasons people rang, the patterns underneath them.
What was built An AI system that transcribed all 7,000 recorded calls, ranked every one, and broke out the common reasons and questions. Then turned that into a triage workflow: the best sequence and exact questions to ask incoming callers, all built on the real data.
result → A call centre that triages from evidence, not guesswork. Every incoming call handled with the sequence the data proved works.
v.

Google Ads CGA Recovery

The problem An ad account had been quietly overbilled and mismanaged for months.
What was built A full audit trail and a formal dispute filed under the Consumer Guarantees Act.
result → A five-figure overspend recovered and the account restructured to stop the leak.
vi.

Webflow CMS Rebuild

The problem Site content was locked in a structure nobody could touch without a developer.
What was built A restructured Webflow CMS the team can edit themselves, built around how they actually publish.
result → Updates that took a week now take ten minutes, in-house.
vii.

FileMaker Automation

The problem A daily process depended on someone remembering a dozen manual steps in the right order.
What was built FileMaker scripts that run the whole sequence end to end, on a schedule.
result → A three-hour daily task now runs itself.
viii.

Real Estate Anniversary Planner

The problem A busy agent’s seven years of sales were scattered across dozens of agency PDF reports, with no single view of who bought, when, or where.
What was built Collated every sale across seven years from the agency PDFs, stripped the duplicates, and built an anniversary planner: buyer anniversaries as a clear month-by-month list rather than a hard-to-read calendar, each with distance from base and distance to the nearest other properties.
result → Gift drop-offs now planned by proximity to save fuel between addresses, and the whole year visible at a glance so gifts get bulk-bought in advance. Less driving, less spent.

Yours could be the next line in this ledger.

Tell me the problem →